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Call Routing

Do you have too many incoming calls to deal with? Are customers left on hold until you are able to pick up the line? Call Routing is the solution to your problems. Call routing is the ability to direct...

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Declining sales for UK businesses? How to beat the doom and gloom forecast

Lloyds TSB’s latest Business in Britain survey has revealed that although the economic recovery picked up pace in the second half of 2010, the start of 2011 doesn’t look quite so rosy with UK companies...

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When is a phone not a phone? When it’s a Playstation

Sony has launched its 'Playstation Phone' but is it any good for communicating?

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5000 mile phone call rescues couple in Brazil

However advanced technology gets, a phone call is often the most effective way to communicate. This is perfectly illustrated by the couple from London who became trapped in a remote ravine in the...

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SME marketing tips – how to find out which activity works for you

In his Party Conference speech yesterday The Prime Minister said that you can’t get out of debt by spending more money. Of course, I’m paraphrasing, because a) party conference speeches are long and...

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The Office Phone isn’t dead – it is more powerful than ever!

As a business owner, I bet you get several calls a week from companies promising to upgrade your office technology with revolutionary new systems that will transform the way you work. But when you take...

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Non-geographic numbers help businesses continue service during the strikes

So, we’re halfway through the day which has seen more than one million public sector workers in England go on strike over pension changes. Whether the strikes are right or wrong is not our place to...

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